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payment + shipping

the easiest method of ordering is to do it securely through the website. additionally you can phone, fax or e-mail orders: ph 03 5229 5611, fax 03 5229 5611, shop@goosestore.com.au

delivery is via express post or courier. every effort will be made to ensure prompt delivery with dispatch from the store within 48hrs however supply of goods may vary (up to 2 weeks) we will be in touch if there is an unexpected delay.

loss or damage is very rare. for further instructions contact us.

please ensure you complete the correct delivery details so your beautiful GOOSE gift finds its correct home. Redirection will incur additional charges.

most parcels cost $6.50, however weight obviously varies with quantities therefore cost of freight is calculated during checkout.

larger items

if you are tempted by the larger items (as labeled on product page) we will happily discuss freight options and arrange delivery. due to the varied size, weight + destination it is necessary to contact us directly to purchase.

terms + conditions

we hope you order what you love and love what you receive, however any queries please contact us as we happily follow the conditions of consumer affairs victoria.

colours

we have done our best to display as accurately as possible the colours of the products shown on this web site. however, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

product information

most products displayed on this site are available at our garden street store. in some cases, merchandise displayed for sale on this site may not be available at our stores. the prices displayed on this site are quoted in australian dollars and are valid and effective only in australia. all merchandise has been included in good faith on the basis that the goods as described will be available.

GOOSE replaces any goods that arrive at their destination faulty or damaged. notification of faulty or damaged products must be received by GOOSE within 48 hours of your parcel being signed for. under these circumstances, GOOSE will provide instructions on how to return goods. these details can be obtained either by email shop@goosestore.com.au or by telephone on 03 5229 5611.

delivery and handling charges on returns are not refundable for incorrect choice, and products are to be returned to the store at the customer's own cost and risk.